Effective Insurance Coding
Join Us Virtually
* Registration open until 11/12/26 at 12:29 PM (EST)
Event Details
Course Description:
Understanding dental benefits and the claims process is key to reducing denials and improving reimbursement. This course provides an overview of working with third-party payors, common claim processing policies, contractual limitations, and evidence-based claim reviews. Participants will learn why claims are denied or deemed not billable to the patient, as well as practical steps to take when addressing denied claims and improving claim payment outcomes.
Learning Objectives:
Upon completion of this webinar, participants will be able to:
- Review the nature of dental benefits
- Understand contractual limitations
- Describe the process of evidence-based claim policies
- Review causes of claims denial and not billable to patient claims
- Steps to be taken if a claim is denied or not billable
CE Credit:
This course counts toward the Certified Dental Business Professional program for 1 credit in the insurance/coding category. AGD Code = 550
Financial support provided by MDA Insurance and MDA Services.
About the Speaker:
Dr. Jeffery Johnston earned a Doctorate in Dental Surgery 1982 and Master’s Degree 1986 in Periodontology from the University of Michigan. Dr. Johnston is a Diplomate of the American Board of Periodontology and Dental Implant Surgery, a Fellow in both the International and American College of Dentists, Pierre Fauchard Academy and International Congress of Oral Implantologists. Dr. Johnston is also a Past-President of the Michigan Dental Association and Michigan Periodontal Association. He maintained a private practice limited to Periodontics for 28 years.
Dr. Johnston is currently Senior Vice-President / Chief Science Officer for Delta Dental Michigan, Ohio, and Indiana and Director of the Research and Data Institute. He is also Adjunct Clinical Associate Professor of Periodontology and Oral Medicine at the University of Michigan and Adjunct Associate Professor, Biosciences at The Ohio State University. He has authored numerous scientific publications and has lectured extensively on the topics of Periodontology, Oral Medicine, and Implant Dentistry.
For More Information:
Registration Instructions
There is a two-step registration process for the live webinars:
- Register through the MDA for tracking in your CE history.
- Save the viewing link found in the MDA email confirmation to watch the live webinar on the date it occurs.
- NOTE: The email confirmation from the MDA may go into your spam folder, so be sure to check there if you don’t see it in your primary inbox.